nikitakls/yii2-support-ticket

Yii2 support module with ticket system

Yii2 support module with ticket system

Yii2 support module with ticket system, _(*1)

NOTE: Module is in initial development. Anything may change at any time. v.0.1, _(*2)

Installation

The preferred way to install this extension is through composer., _(*3)

Either run, _(*4)

php composer.phar require --prefer-dist nikitakls/yii2-support-ticket "*"

or add, _(*5)

"nikitakls/yii2-support-ticket": "*"

to the require section of your composer.json file., _(*6)

Usage

Once the extension is installed, simply use it in your code by :, _(*7)

• Apply migrations

yii migrate/up -p=@nikitakls/support/migrations

Restrict and split frontend and backend applications

• Configure module

Add module in config file application for frontend:, _(*8)

'modules'   => [
    'class' => \nikitakls\support\Support::class,
    'support'   => 'nikitakls\support\Support',
    'layout' => '@frontend/views/layouts/profile',
    'guestLayout' => '@frontend/views/layouts/main',
    'isBackend' => false,
    'supportEmail' => 'support@example.com',
    'sendEmailToSupport' => true,
    'sendEmailToUser' => true,
    'uploadBehavior' => [
        'filePath' => '@filePath/origin/support/[[attribute_ticket_id]]/[[pk]].[[extension]]',
        'fileUrl' => '@fileUrl/origin/support/[[attribute_ticket_id]]/[[pk]].[[extension]]',
    ]
],

You can get access to module via url: http://application.url/support/default - for users http://application.url/support/contact - for guest, _(*9)

Add module in config file application for backend:, _(*10)

'modules'   => [
    ...
    'isBackend' => true,
],